1. Cancellation Policy
You may cancel your subscription or service at any time through your account settings or by contacting our support team. Upon cancellation, your service will remain active until the end of your current billing period.
2. Refund Policy
We maintain a strict no-refund policy. Any payment made to WaTheta Limited is non-refundable. This includes, but is not limited to:
- Subscription payments
- One-time payments
- Setup fees
- Add-on services
- Conversation Charges
3. Exceptions
In cases of technical issues or service unavailability caused by Watheta Limited, we may consider compensation in the form of service credits or an extended service period. These cases will be evaluated on an individual basis.
4. Contact Us
If you have any questions about our Cancellation & Refund Policy, please contact us:
- Email: support@watheta.com
- WhatsApp: +8801898801870