Each WaTheta plan includes access to the WhatsApp Official Business API, automation tools (bot builder, CRM, and workflow builder), multi-agent inbox, eCommerce tools, contact management, and analytics. Higher-tier plans offer faster support SLAs, higher messaging capacity, and enterprise features.

No, Meta’s official conversation charges are *not included* in the WaTheta platform fees. These charges are billed *separately* based on the number and type of WhatsApp conversations you have. *Conversation types* (as per Meta pricing): * Marketing * Utility * Authentication * Service Each has a different rate set by Meta, which varies by country. Bangladesh-based numbers follow Meta’s local rate card. You can view the official rates here: [Meta Conversation Pricing](https://business.whatsapp.com/pricing/)

Meta charges based on *24-hour conversation windows, depending on the conversation type. WaTheta provides a usage report, and your total monthly WhatsApp charges will be **invoiced separately*. Prepaid usage/top-up options are available.

Yes, Meta requires your business to have a *verified Business Manager account* and an active WhatsApp Business Phone Number to access the Official WhatsApp API.

There is *no setup fee* for Basic and Standard plans. Custom pricing plans may include a one-time setup cost depending on your specific integration or onboarding needs.